Cleveland Pines

Shelby, North Carolina

Address

1404 N Lafayette Street, Shelby, NC, 28150

Phone

+1 980-487-1500

7.0 /10

Cleveland Pines Quality & Safety Report

Good

Inspections: 4★ (50%) Staffing: 2★ (25%) Quality: 4★ (25%)

CMS Official Overall: 4★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$5,000 fines 3 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
3 below national median
Total federal penalties
$5,000

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.48 hrs below national median
Registered nurse (RN)
0.46 hrs
Licensed practical nurse (LPN)
0.90 hrs
Certified nursing aide (CNA)
1.94 hrs
Physical therapy
0.04 hrs

Quality rating trend

Overall rating stable at 4 stars across 18 data points.

Quality rating trend for Cleveland Pines 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
120 certified beds · ~104 avg residents/day (87% occupancy)
Ownership
For profit - Corporation
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Cleveland Pines is a 120-bed, for-profit skilled nursing facility located in Shelby, North Carolina. It holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, based on 4-star ratings in both health inspections and quality measures. While the facility maintains these clinical scores, it currently holds a 2-star rating for its staffing levels.

Frequently asked questions

What is the overall CMS rating for Cleveland Pines?
Cleveland Pines has an overall CMS rating of 4 out of 5 stars.
How did Cleveland Pines score on health inspections?
Cleveland Pines received a health inspection rating of 4 out of 5 stars from CMS.
What is the staffing rating for Cleveland Pines?
Cleveland Pines has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Cleveland Pines have?
Cleveland Pines has 120 certified beds.
Does Cleveland Pines accept Medicare or Medicaid?
Yes, Cleveland Pines accepts Medicare and Medicaid.
Where is Cleveland Pines located?
Cleveland Pines is located at 1404 N Lafayette Street, Shelby, NC, 28150, Shelby, North Carolina.
How can I contact Cleveland Pines?
You can reach Cleveland Pines by phone at +1 980-487-1500.

More facilities in North Carolina

No facilities listed within the immediate area. Here are highly rated options elsewhere in North Carolina.

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.