Pocahontas Center
Marlinton, West Virginia
5 Everett Tibbs Road, Marlinton, WV, 24954
Pocahontas Center Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $176,498
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.46 hrs
- Licensed practical nurse (LPN) 0.67 hrs
- Certified nursing aide (CNA) 1.83 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating declined from 4 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 68 certified beds · ~60 avg residents/day (88% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Pocahontas Center is a 68-bed, for-profit skilled nursing facility located in Marlinton, West Virginia. The center currently holds a one-star overall rating from the Centers for Medicare & Medicaid Services, based on one-star ratings for staffing and health inspections and a four-star rating for quality measures. It operates as a corporate-owned institution providing long-term care and rehabilitation services.
Recent reviews
- Roger Oakes ★★★★★ October 1, 2025
The people that work there are some of the most caring and attentive ever met. They keep me informed and updated.
- Andy Roberts ★★★★★ May 19, 2024
Great security, friendly staff.very clean and maintained..rooms a bit small,but won't dock them for that..
- Sus ★★★★★ April 25, 2024
I could not ask for a better place to have put my mother. She had a rapid form of ALS. The last 6 months of her life were spent here. The staff was kind, compassionate and caring not only to her but to my entire family. Even being short staffed they provided her with the best care they possibly could. The staff has kept in touch with me since her passing asking if there was anything I needed. I feel so blessed that she had such a great facility taking care of her.
- Chuck Novak ★★★★★ August 13, 2023
Outstanding staff & facility ‼️<br>Able to enjoy our time on the boardwalk. 🇺🇸
- Christa Boggess ★★★★★ June 26, 2023
The visit with Marlinton Nazarene Church was great!<br>Staff was attentive when I began to feel faint.<br>Thankful they are there to care for our resident friends.
Frequently asked questions
- What is the overall CMS rating for Pocahontas Center?
- Pocahontas Center has an overall CMS rating of 1 out of 5 stars.
- How did Pocahontas Center score on health inspections?
- Pocahontas Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Pocahontas Center?
- Pocahontas Center has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Pocahontas Center have?
- Pocahontas Center has 68 certified beds.
- Does Pocahontas Center accept Medicare or Medicaid?
- Yes, Pocahontas Center accepts Medicare and Medicaid.
- Where is Pocahontas Center located?
- Pocahontas Center is located at 5 Everett Tibbs Road, Marlinton, WV, 24954, Marlinton, West Virginia.
- How can I contact Pocahontas Center?
- You can reach Pocahontas Center by phone at +1 304-799-7375.
More facilities in West Virginia
No facilities listed within the immediate area. Here are highly rated options elsewhere in West Virginia.
- Taylor Healthcare Center Grafton · 5.0★
2 Hospital Plaza, Grafton, WV, 26354
- White Sulphur Springs Center White Sulphur Spring · 4.2★
345 Pocahontas Trail, White Sulphur Spring, WV, 24986
- Hilltop Center Hilltop · 4.2★
152 Saddleshop Road, Hilltop, WV, 25855
- Marmet Center Marmet · 4.1★
One Sutphin Drive, Marmet, WV, 25315
- Wellsburg Healthcare Center Wellsburg · 4.0★
70 Valley Haven Dr, Wellsburg, WV, 26070
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.