Glasgow Hills Of Journey
Glasgow, West Virginia
120 Melrose Drive, Box 350, Glasgow, WV, 25086
Glasgow Hills Of Journey Quality & Safety Report
Poor
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $72,444
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.54 hrs
- Licensed practical nurse (LPN) 0.70 hrs
- Certified nursing aide (CNA) 1.85 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 112 certified beds · ~103 avg residents/day (92% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Glasgow Hills of Journey is a 112-bed for-profit skilled nursing facility located in Glasgow, West Virginia. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on 1-star ratings for staffing and health inspections alongside a 5-star rating for quality measures. It is owned and operated as a private corporation.
Location
120 Melrose Drive, Box 350, Glasgow, WV, 25086, Glasgow, WV
Recent reviews
- Roslyn Smith ★★★★★ February 18, 2026
It has been very good here. The administration and staff have been very polite and good. The food could use some work but everything thing else has been great.
- Susan Murphstein ★★★★☆ June 3, 2025
I had been in the hospital and could not go home until I had some PT. I had a very good experience with the PT staff at this facility and they care about you as a whole person. The nursing home itself provided decent food and a list of activities that were varied. Nights were sometimes difficult due to other patients in the facility due to the sundowning of dementia patients. I am glad that I was able to use the bathroom unaided as the staff are always busy with the bedridden residents. I had the feeling that they were understaffed and were doing the best they could. However, when I really needed them they were there. Thank you!
- William Simmons ★★★★★ May 21, 2025
I want to give a huge thanks to the therapy department!! They were absolutely fantastic with my family member and made us feel so welcome. They made it seem as if we were all a big family as if we’ve known them our whole lives. Truly showed us a lot of love and genuine care.
- L Mo ★★★★★ April 24, 2025
If you want your loved one to be at a nursing home where they truly care… Glasgow Hills is it. The staff there are some of the best people in healthcare I have ever met. They know their patients extremely well and I’m not just talking about their medical chart. They know their personalities, their quirks, and even their faults. And they do the very best job, taking All those things into account when they are taking care of them. There are some residents who just don’t have anybody or don’t have a lot of money. Staff members will go into their own pocket! Just to treat the patients to a soda, a new activity, new clothes etc. The head of nursing, and the administrator are always willing to take time with the patients and their families . They truly care about their residents and it shows. Right down to the details. Heck, it even smells good when you walk in the door. How many times can say that about a nursing.home?!
- Levi Petty ★★★★★ April 23, 2025
I have family there and went to visit them<br>Everyone was very welcoming and friendly. I noticed they are also working on making improvements in the building and they are taking good care of their patients.
Frequently asked questions
- What is the overall CMS rating for Glasgow Hills Of Journey?
- Glasgow Hills Of Journey has an overall CMS rating of 2 out of 5 stars.
- How did Glasgow Hills Of Journey score on health inspections?
- Glasgow Hills Of Journey received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Glasgow Hills Of Journey?
- Glasgow Hills Of Journey has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Glasgow Hills Of Journey have?
- Glasgow Hills Of Journey has 112 certified beds.
- Does Glasgow Hills Of Journey accept Medicare or Medicaid?
- Yes, Glasgow Hills Of Journey accepts Medicare and Medicaid.
- Where is Glasgow Hills Of Journey located?
- Glasgow Hills Of Journey is located at 120 Melrose Drive, Box 350, Glasgow, WV, 25086, Glasgow, West Virginia.
- How can I contact Glasgow Hills Of Journey?
- You can reach Glasgow Hills Of Journey by phone at +1 304-595-1155.
More facilities in West Virginia
No facilities listed within the immediate area. Here are highly rated options elsewhere in West Virginia.
- Pocahontas Center Marlinton · 5.0★
5 Everett Tibbs Road, Marlinton, WV, 24954
- Taylor Healthcare Center Grafton · 5.0★
2 Hospital Plaza, Grafton, WV, 26354
- White Sulphur Springs Center White Sulphur Spring · 4.2★
345 Pocahontas Trail, White Sulphur Spring, WV, 24986
- Hilltop Center Hilltop · 4.2★
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- Marmet Center Marmet · 4.1★
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.